Troubleshooting

Created by Oluwatosin Sam, Modified on Mon, 24 Mar at 2:00 PM by Oluwatosin Sam

Ride Booking Issues

    • Confirm that you are within the geofenced area.
    • Ensure your payment method is valid.
    • Try restarting the app and rebooking the ride.


Payment Issues

    • Verify that your card details are correct.
    • Check for sufficient funds in your account.
    • If payment fails, try another payment method.


Ad Not Displaying on eDryv Ads Platform

    • Ensure the ad meets the platform’s guidelines.
    • Confirm that the ad has been approved and scheduled correctly.
    • Check the ad dashboard for any error messages or contact support.

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